Nintendo President Satoru Iwata says that he is very sorry for the problems people had on launch day with the mandatory Wii U Day One firmware update. Speaking to IGN, he said that the length of time it took to download the update was not acceptable.
"Personally, I think that users should be able to use all the functions of a console video game machine as soon as they open the box," Iwata told IGN. "So I feel very sorry for the fact that purchasers of Wii U have to experience a network update which takes such a long time, and that there are the services which were not available at the hardware’s launch."
Iwata also said that the Miiverse will not copy Xbox Live or PlayStation Network.
"We have not thought that offering the same features that already exist within other online communities would be the best proposal for very experienced game players," Iwata said. He added that the Wii U's social network Miiverse is its own "very unique game-dedicated social graph that has never existed before."
Finally Iwata addressed some of the skepticism related to the Wii U, noting that cynicism is not uncommon with new launches and that once users try out the system they would understand why it is compelling.
"The brand new user interfaces that Nintendo invented often faced skeptical views before a hardware launch, but wound up becoming de facto industry standards," Iwata said. “It is challenging to communicate attractions which are hard to understand unless you actually touch and experience them yourself. This is especially so with Wii U because it has unprecedented entertainment potential."