CVG has unearthed an interesting part of the PlayStation Network's Software Usage Terms that the company reserves the right to conduct surveillance on certain activity on PSN including text or voice communication, or user-generated media (UGM) where they feel it's necessary.
Under a section entitled "Are we monitoring PSN?," the company also assures users that while it can do these things, they "can't monitor all PSN activity." But the stuff that they do record expressly may be shared with the police or other authorities. You can check out the section below:
Are we monitoring PSN?
Yes but we can't monitor all PSN activity and we make no commitment to do so. However, we reserve the right in our sole discretion to monitor and record any or all of your PSN activity and to remove any of your UGM at our sole discretion, without further notice to you.
Your use of PSN and our community features may be recorded and collected by us or sent to us by other users as described in 13.1.
Any information collected in this way, for example, your UGM, the content of your voice and text communications, video of your gameplay, the time and location of your activities, and your name, your PSN Online ID and IP address, may be used by us or our affiliated companies to enforce these Terms and the SEN Terms of Service, to comply with the law, to protect our rights and those of our licensors and users, and to protect the personal safety of our employees and users.
This information may be passed to the police or other appropriate authorities. By accepting these Software Usage Terms, you expressly consent to this.
Sony's Software Usage Terms also force consumers to accept that all software is licensed and not sold, and that players "must not resell either disc-based software or software downloads, unless expressly authorized by Sony". Of course this may run afoul of European law which says that digital games can be resold...