Man Buys Picture of Xbox One on eBay for $750

A 19-year-old man who thought he was buying an Xbox One on eBay instead was shocked to learn that he had purchased a photo of an Xbox One instead. 19-year-old United Kingdom resident Peter Clatworthy paid £450 +£8 shipping (around $750) for a piece of paper, according to the Nottingham Post.

Clatworthy told the publication that he had saved up to buy the limited edition Day One system as a Christmas gift for his young son. While the auction listing stated that bidders would be buying a photo of the console, not the system itself, Clatworthy said he still expected to receive the Xbox One because the item was listed in the "video games and consoles" category on eBay.

"I looked at the seller's feedback and there was nothing negative. I bought it there and then because I thought it was a good deal," he said. "It's obvious now I've been conned out of my money."

Clatworthy has filed a complaint against the seller with eBay, who looked into the matter and gave him a full refund thanks to PayPal's coverage for such scenarios.

"We don't allow listings which mislead, and will take action against this seller," the company said.

Similar scams were pulled during the Xbox 360's launch, where sellers tricked buyers into purchasing the empty packaging for the system.

Source: GameSpot

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  1. 0
    GrimCW says:

    I don't deny it likely was a scam. In fact I believe it. The "was it" was supposed to be sarcastic.. text fail :p

    But the nigh negligible fact is that in some cases this could happen to be a misplaced ad.

    I've found Exo Squad figures labeled as Macross (and vise versa. while a few cross overs existed, most were not) and even some star trek items listed under star wars. Or at one time before more people knew was the same, it was possible to buy Macross items under the Robotech (or transformers) label and resell it for massive profit under the corrected Macross title (Could buy a Valkyrie figure for $25, and resell for up to $500).

    People make money off of the misplaced/mislabeled items by buying and reselling them. Have for years. Knew one guy who literally made a living off of it alongside his wife's yarn and silk sales… In fact, he still does. He bought an entire building off EBay and turned profit off it because the person who sold it to him didn't mention it had tennants. It sold so low that it was an instant win somehow (he now lives there, and I bought his old house)

    Its not uncommon to just be negligent of what your placing things as, or looking for in general. On one forum I frequent someone even posted a recent return they spotted in their store. It was a black XBox 360 controller that was returned for, and get this, "It doesn't sync with PS3" according to the tag.

    Its not entirely impossible for this to happen in other fashions, an uninformed user could just as easily figure that putting a photo of a console in the console section may have been legit. Is this the case here? TBH not sure, the sellers feedback was very low, which means it was either a dud account or a rather new user. Most likely a fake account IMO.

    I'm just pointing out the obvious other half thats been neglected as people send sympathy to a self admitted moron, and condemn anyone who would even remotely mislabel something as a scammer instantly.

    For the record, Most of EBay isn't retail. Its resale person to person with a middle man.


  2. 0
    Zotmaster says:

    Yes, it is intentionally misleading.  For one, there are multiple photography-related categories, including the cleverly named "Photographic Images".  "Video Games and Consoles" does not cover photography and never will.  There's a reason you don't buy lipstick in pet supplies, pet supplies in automotive, and automotive in, I don't know…fruits and vegetables.  Stupid or not, there is no way around the fact that the seller was trying to scam someone out of money, and at least as far as the sale goes, they succeeded.  Coincidentally enough, eBay also covers this in their plainly listed policy:

    "For a safer buying and selling experience on eBay, we prohibit listings for certain products that may be used to facilitate the sale of counterfeit items or enable fraud."  Among other things, this is also why people aren't allowed to sell, say, empty Xbox One or iPhone boxes, even if they are advertised as such.

    To be clear, this guy is an idiot.  I'm not here to dispute that.  However, as someone with lots of retail experience (and I'm inferring from your replies that you don't), I'm basically explaining that this is a thing you cannot do in retail.  You don't have to like it; that's fine.  You don't have to agree with it; that's fine, too.  However, at the end of the day, eBay acted correctly: both in returning this guy's money and (possibly?) banning the seller.

  3. 0
    jedidethfreak says:

    Agreed.  I have no sympathy for this guy.  The ad was completely honest.  Maybe immoral, but completely honest – straight up SAID that it was an ad for a picture of an Xbox One, and never stated once that the winner would ever get a real Xbox One from him.

    Then again, it's Europe, where you can be sued for antitrust violation for giving a free product away with your product, because you make both products (MS getting sued solely because Windows 7 had Internet Explorer built-in).

  4. 0
    locopuyo says:

    He is 19 years old and buying it for his son?

    That is pretty young to have a kid, but it happens, but I would assume the son is younger than 5 years old.  To claim he was buying it for his son sounds like a load of bullshit to me.  

    The seller was clearly trying to be misleading by selling a picture of an xbox one.  No one would want to buy a picture of an xbox one.

     But it is really hard to sympathise with the buyer when he is clearly lying and this stupid.  

  5. 0
    GrimCW says:

    Was it?

    When thinking to sell something on Ebay, and mayhap not being a power user, where would the common direction be to go when selling something related to an item, but isn't that item? I've sold a couple things on there that could fit into any number of categories. So how do I know the correct one? Is there a "consoles/photos" category for this?

    Many people will stick things in entirely off categories thinking it belongs there because it is related, and many others suck up these ones because often they're not going to sell as hoped and deals can be found. Its a very old trick on Ebay to take advantage of. Thus people buy and resell the items correctly categorized and for higher prices.

    I won't deny its likely it was an intended scam, but it was still his own fault for falling for it. He acknowledges he KNEW it was a photo, he also had every chance to contact the seller and find out if it was more, he did not.

    This was purely his own ignorance in the matter that led to it, as often is the case in scams.


    Edit: someone posted a link to the actual listing elsewhere. Another red flag that should've prevented this idiocy was that there were NO BIDS already on it. The listing only has ONE bid.. clearly his..

    HUGE red flag when something has no bids, isn't a "buy it now", and is nearly ending… Especially a hot ticket item like this.

  6. 0
    Zotmaster says:

    GrimCW, it's not like your example at all.  While it's fun to poke fun at the stupidity of others, the fact of the matter is that the listing was misleading.  Sure, the description says it was a photo.  But it was under "Video Games and Consoles".  The item sold was neither a video game nor a console; it was a photo.  Thus, it was categorized wrong.  A better analogy would be going to buy a car from an Automotive section and getting a Hot Wheels toy car instead: you weren't shopping for Hot Wheels, you were shopping in Automotive.  The guy is certainly dumb, but the listing was wrong and in retail you can't have that.

  7. 0
    Infophile says:

    Poor Brits who think an Xbox One for the equivalent of $750 is a good deal. To them, perhaps it is, but it really shows how much they typically get gouged for video games.

    Though since I've been over in the UK and talking with people, it seems that it's not at all uncommon for savvier gamers to import US consoles, at least when they aren't region-locked.

    But on-topic here, eBay bans misleading postings, and so that does change things in this scenario. eBay wants to be trustworthy, and so they go to lengths like this to make sure people can trust buying on the site, which is why this man got reimbursed. They certainly didn't have to reimburse him, but it's good customer service to do so. This way, people will blame only the seller, and not write off eBay as a platform.

  8. 0
    GrimCW says:

    I still don't entirely see why Ebay banned the seller.

    Let alone gave this guy his money back.

    He acknowledges that he READ the description where it stated it was a photo, he KNEW it was an auction for a photo, but HOPED it was more…

    He outright admits he took that risk and lost. Its like a poker player getting his car payment money back after losing because he thought he could win with that last hand… There shouldn't be sympathy for someone knowingly doing something stupid.

    And Ebay auto fills in 90% of the information, so most of that is on them for any misunderstanding about it. The seller did right and described that it was a photograph apparently, so why are they punished? Was it a jerk thing to do in posting? Yeah I agree, but he did make it clear it wasn't the console. Most wouldn't have even done that, and as such he didn't break any rules.

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