GOG.com has made a very public apology for trying to institute regional pricing, calling it a big mistake and saying that it will find ways – even if it costs the company money out of its own pocket – to make sure that everyone in every region pays the same amount of money for its catalog of DRM-free PC, Mac, and Linux games.
"We're not perfect, we're exploring new frontiers, and we make mistakes," reads the joint statement from GOG.com's Marcin Iwinski and Guillaume Rambourg. "We thought DRM-Free was so important that you'd prefer we bring you more DRM-Free games and Fair Price was less critical and that it could be sacrificed in some cases. The last two week's worth of comments in our forums (nearly 10k!), show that's not the case. We didn’t listen and we let you down. We shouldn't sacrifice one of our core values in an attempt to advance another. We feel bad about that, and we're sorry. Us being sorry is not of much use to you, so let’s talk about how we will fix it."
The apology letter to the community goes on to say that the company will do whatever it takes to implement local currency but that it will make sure that everyone pays the same price for games. GOG.com vows to fight for the same pricing across all regions with publishers and developers, but if it can't get a flat rate that way then it will eat the difference in cost. You can check out the full apology letter here.