Verizon Warns Netflix to Stop Talking About Its Internet Services

June 6, 2014 - GamePolitics Staff

Earlier in the week it was revealed that Netflix has been telling Verizon customers that the reason the streaming video experience is so poor is because Verizon's network performance isn't very good. This has made Verizon very angry. In a letter to Netflix, the company said that Netflix should stop defaming them to their customers or it would be forced to take legal action against it.

"Netflix's false accusations have the potential to harm the Verizon brand in the marketplace," Verizon Executive VP and General Counsel Randal Milch wrote in a letter to Netflix General Counsel David Hyman. "The impression that Netflix is falsely giving our customers is that the Verizon network is generally 'crowded' and troublesome. This could cause a customer to think that any attempted viewing of video, whether it be Hulu, YouTube or other sites, would yield a similarly 'crowded' experience, and he or she may then choose to alter or cease their use of the Verizon network."

We will have more on this story as it develops.

You can read the letter sent to Netflix (PDF).

Source: Ars Technica

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Comments

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

I don't think Verizon has a case.  It's not libelous if it's true.

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

It will not, but I want this to go to court. Verizon would lose badly based on what ////////i know about the issue. 

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

Not necessarily.

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

What do you mean? all nitflix is saying is they they are lowering video quality because not enough bandwidth is available.

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

Well, they are specifically attempting to attribute all slowdown issues to ISPs.  The question that isn't really indicated here: Does netflix own up when their servers are having congestion for Verizon?  Or for Verizon customers do they always say it's Verizon's fault?  If they always say it's Verizon fault even when netflix is having problems then it's definitely not ok...

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

That we do not know, but I am willing to bet more often than not it is Verizon's fault. 

Re: Verizon Warns Netflix to Stop Talking About Its Internet ...

Yeah.. Netflix ruining their brand.. sure.

Verizon can ruin its brand all by itself.

Re: Netflix Warns Verizon to Stop Talking About Its Internet ...

Isn't it Verizon warning Netflix in this case? Title is confusing.

Edit: Nevermind. It was corrected almost immediately after I submitted that comment. Carry on.

 
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