Harmonix: We Don't Know Why Rock Band iOS App is Giving Users Expiration Warnings

May 2, 2012 -

Users of the iOS version of Rock Band were surprised to receive a notice from the game warning them that it was going to expire on May 31. First noted by this Reddit thread and pictured to your left, the notice warned users that the $4.99 app was going to expire at the end of the month, but iTunes is still selling the app without such a warning and EA is incommunicado on the story as of this writing.

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California Woman Sues Verizon over DSL Speeds

April 10, 2012 -

A California woman has filed a complaint in state court (Los Angeles) against Verizon, claiming that an upgrade to her DSL service she was talked into did not provide her with the speeds and service she was promised. Patricia Allen of Santa Monica filed the lawsuit on behalf of herself and other DSL customers "in California who are located a certain distance from a Verizon office." What does being a certain distance from a Verizon office have to do with it? When you are a DSL customer it's the difference between night and day.

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Sony Acknowledges Xperia S 'Yellow Screen' Issue

April 3, 2012 -

According to a CNET UK report, Sony's Xperia S phone has a serious issue with heat that can turn the handset's screen yellow if it gets too hot. In a statement issued to CNET UK, Sony confirmed that it knows about the issue, but also said that the problem only affects a small number of Xperia S handsets.

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Report: Glitch Causes Xbox Achievements and Gamerscore to Disappear for Some Users

March 13, 2012 -

This morning Eurogamer ran a report on a number of users complaining that their Xbox 360 Achievements and Gamerscores were mysteriously being wiped. As you can imagine users were emailing them and other outlets franticly detailing their losses and how they had contacted Xbox Live support.

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Angry Joe Gets Angry With Capcom over Street Fighter X Tekken

March 12, 2012 -

 The Angry Joe show is pretty angry and anyone with basic English skills should note the tone of his show with the use of an adverb as his first name. Still Joe has a lot to be angry about with Street Fighter X Tekken, because, as he notes in his latest video, it's not like Capcom hasn’t faced the outrage of fans over the practice he is ranting and raving about ("DLC" on the disc) in the past...

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Report: Street Fighter X Tekken DLC Already on Disc

March 5, 2012 -

Update: Capcom issued the following statement to MCV concerning the locked DLC content found on the retail disc for Street Fighter X Tekken (thanks Andrew Eisen):

6 comments | Read more

RapidShare Throttles Free Users' Speeds

February 24, 2012 -

Online file-sharing company RapidShare has apparently slowed down the connection of users who are not registered members. These free users have been complaining about reduced download speeds during transfers. Some users have reported speeds as slow as 30/kbs. RapidShare says that the reason for this is simple enough: Throttling these users drive pirates away from their service. They claim that, since the close of MegaUpload, they have seen a major uptick in traffic, and some of it is only interested in sharing and downloading illegal software.

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Oops! Taco Bell Apologizes for Rejecting 'Accidental' PS Vita Contest Winners

February 23, 2012 -

There's nothing quite so joyous as winning a much coveted prize from a contest, so it was with much glee that some customers who entered into Taco Bell's PS Vita contest received an email saying that they had won. But, as it turns out, they didn't win, and Taco Bell is now apologizing for what happened. They claim that someone "tampered" with the competition, in turn causing a bunch of notifications to be sent out to contest participants. The company later sent them an email saying that they had not won the contest.

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No Plans for PS Vita UMD Passport Program in US Ever, Says Sony

February 23, 2012 -

Sony says that it won't make the same mistakes again with the PS Vita, but in the same breath it says that it won't support legacy software from the PSP on its new platform. With the launch of the PSP Go, the company simply decided that its UMD format was no longer going to be supported on new hardware and so the PS Vita continues that tired old trend. The sad part is it is doing this in the U.S. and European markets - the markets where the new system will ultimately shine brighter than in Japan.

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Report: Gotham City Impostors Glitch Wipes Player Data

February 16, 2012 -

According to an admin on the game's official forums (as reported by Joystiq), there is a glitch in Gotham City Imposters that resets earned stats and unlocked content. The thread already has 63 pages of angry Gotham City Imposters owners complaining at length about the problem.

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Ubisoft Apologizes for DRM Troubles Caused by Server Maintenance

February 8, 2012 -

Ubisoft has issued an apology to customers who were affected by server moves this week that affected games requiring "always connected" DRM - even when they tried to play single player games. Because Ubisoft uses a DRM scheme on some games that require a constant connection, shutting the servers down that these games require made them unplayable.

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No UMD Passport for U.S., Europe

February 8, 2012 -

It looks like those UMDs you bought for your PlayStation Portable will be completely useless if you decide to upgrade to a PS Vita.

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Why Ubisoft's 'Always On' DRM is a Bad Idea

February 3, 2012 -

Destructoid points out in this story that Ubisoft's plan to take down servers next week shows why "always on" DRM is a bad idea. During the maintenance the publisher has planned next week, any game that has "always online" DRM will not be playable. That means that legitimate copies of games won't work. Which games will be broken next week?

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More Ubisoft DRM Blues

January 23, 2012 -

Ubisoft has found itself on the defensive yet again after customers in Europe who bought the latest Anno strategy game complained about its digital rights management software. Reports surfaced last week that the DRM, which offers a limited number of activations, were being used up if users changed their hardware configurations.

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Consumer Satisfaction Declines for Netflix, Rises for Amazon

December 28, 2011 -

Online retailer Amazon has risen slightly among the top companies for customer satisfaction while Netflix takes a significant nose dive, according to an annual holiday online retail satisfaction report released today from analytics firm ForeSee.

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Great Moments in PR FAIL: Ocean Marketing

December 27, 2011 -

This Penny Arcade post details one of the worst public relations train wrecks in history. It all starts with a customer enquiring about a controller he paid for well in advance, but quickly escalates into the kind of conversation you don't want to be a part of. Honestly I’ve seen better customer service from people at the DMV..

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Sony Apologizes for Vita Issues, Releases Firmware Update

December 20, 2011 -

Sony is apologizing this week to Japanese consumers who have bought its new PlayStation Vita hand-held, after some found that their systems were having a host of serious technical problems.

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Nintendo Details a Work-Around for Zelda Skyward Sword Glitch

December 6, 2011 -

There's a nasty bug in The Legend of Zelda: Skyward Sword for Wii that can utterly break the game for owners if they are not careful. Nintendo has acknowledged the bug and has released some methods for avoiding it altogether. The glitch occurs when players complete a very specific sequence of events late in the game. The solution of course contains spoilers about the game, so if you are sensitive about that then you should probably stop reading now.

***Spoiler Alert***


 

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Call of Duty Elite Service Continues Having Trouble

November 15, 2011 -

Activision's social network that launched with the release of Call of Duty: Modern Warfare 3 continues to have problems. Call of Duty Elite, the much vaunted social and stat tracking service is still experiencing problems and continues to prevent players from logging in. The service has been operational sporadically since launch, which Activision has blamed on what it is calling "over subscription to the servers." The service's level of operation is often listed as 'intermittent,' much to the chagrin of players who are paying for it.

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Shanghai Activist Accuses Apple of Selling Used iPhones

October 26, 2011 -

A Shanghai activist is accusing Apple's Beijing store of passing old iPhones as brand new. According to a story in the Shanghai Daily, activist Wang Hai - who is representing two citizens - filed a lawsuit against Apple in a Chinese court accusing the firm of selling refurbished iPhones. Both purchases were made at the company's store in Beijing, China.

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Battlefield 3 PS3 Owners Don't Get Promised Freebie

October 26, 2011 -

While many customers would have pre-ordered the PlayStation 3 version anyway, back in June of this year EA promised that it would include a full version of Battlefield 1943 on the disc as an added incentive to buy it. Yesterday early adopters of the PS3 version figured out that EA broke its promise because the game was not actually on the disc. To add insult to injury EA made no excuses about the fact, nor did they offer an apology to customers.

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RAGE PC Problems Mar Launch

October 6, 2011 -

RAGE may represent the first original IP for id Software since 1996, but the PC version of the game has been marred with so many technical issues that many critics are saying that the game could have used months of additional development and play testing. Those comments are not isolated to the PC version either (long load times are a serious issue with the PS3 version from what I've been told). The game launched earlier this week on various platforms including the PC. Out of the gate PC users noticed some serious issue with the game such as screen tearing and texture issues.

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Teenage Mutant Ninja Fraudsters

October 3, 2011 -

A fake Teenage Mutant Ninja Turtles game for iOS has managed to piss off a lot of consumers and many are wondering how Apple allowed a game that has been in the App Store system for nearly six weeks to get past its approval process. The bogus game app claims to be an official Teenage Mutant Ninja Turtles game and is the work of a Vietnamese developer known as Dang Van Phuong. The license for the popular franchise is currently held by Nickelodeon, who are working on a brand new animated property to be released in 2013.

3 comments | Read more

Amazon Halts Persona 2: Innocent Sin Shipments After Numerous User Complaints

September 27, 2011 -

According to Game, Set, Watch, online retailer Amazon has stopped taking orders for the Atlus game, Persona 2: Innocent Sin. Apparently customer complaints over damaged product reached a point where Amazon took notice. The company said that it would halt its offering of the game "because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here."

2 comments | Read more

Square Enix: Final Fantasy XIV Damaged the Final Fantasy Brand

September 27, 2011 -

At a press conference in Tokyo, Japan yesterday, Square Enix CEO Yoichi Wada said that the entire Final Fantasy brand has been damaged by its latest MMO title. Final Fantasy XIV, which launched in September of 2010 on PC, did not do as well as anticipated due mostly to serious technical issues, connectivity issues, and bugs at launch. This caused the PS3 version of the MMO to be delayed as the development team put its focus on fixing problems and generally improving the game to make customers happy.

15 comments | Read more

What to Expect When Your GFW Live Account is Hacked

September 23, 2011 -

When you have an account for a service that keeps your credit card information on file, you hope that the company in question would provide you with some security, and when security fails, you pray that they will do what's right for the customer, but that doesn't always happen. In fact, sometimes companies do nothing at all to help you.

3 comments | Read more

German TV Show Apologizes to Gamers For Hurtful Gamescom Report

August 25, 2011 -

This morning Kotaku pointed out a video from Germany's RTL Television in which commentators took great delight in mocking what they characterized as the "computer freaks" that they filmed at last week's Gamescom in Cologne, Germany. Today the show, apparently embarrassed (and likely humbled by fans that were pissed off at their mean-spirited characterizations) is now apologizing for their bad judgment in airing the report.

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GameStop Deprives Customers of Free OnLive Deus Ex: Human Revolution Coupons

August 24, 2011 -

Yesterday it was revealed that cloud-gaming service OnLive and Square Enix had teamed up for a special promotion that would give consumers that bought a retail copy of Deus Ex: Human Revolution for PC a free OnLive version of the game. Well, apparently retailer GameStop was not interested in participating in the promotion. The retailer took steps to make sure its customers did not get an OnLive version of the game - and they did it without telling them.

20 comments | Read more

EA Closing 17 Online Game Servers

July 13, 2011 -

Electronic Arts announced today that it plans on shutting down around 17 online servers for various games - and some of these games are still pretty popular.

As of August 11, EA plans to shut down servers for Army of Two for PS3 and Xbox 360, the Army of Two Demo for Xbox 360, Battlefield 2142 Demo for PC, Battlefield 2: Modern Combat for Xbox 360, Battlefield 2: Modern Combat Demo for Xbox 360, Medal of Honor Airborne for PlayStation Portable, Medal of Honor Heroes 2 for PlayStation Portable and Wii, NASCAR 09 for PlayStation 3 and Xbox 360 (North America), NCAA Basketball 10 for PlayStation 3 and Xbox 360, NCAA Football 10 for PlayStation 3 and Xbox 360, Need for Speed Most Wanted for PC and Xbox 360, Need for Speed Undercover for PlayStation Portable, SKATE for PlayStation 3 and Xbox 360, Tiger Woods PGA TOUR 10 (PSP, PS3, Xbox 360, and Wii) and Tiger Woods PGA TOUR 11 Demo for PlayStation 3 and Xbox 360.

6 comments | Read more

UK Culture Minister Warns Sony over Weak PSN Security

May 12, 2011 -

UK Culture Minister Ed Vaizey said that Sony must make security a priority going forward, but wouldn't say if the government would consider fining the company for its massive security breach that has seen around 100 million PSN users with compromised accounts an without online play for three weeks.

While his words were firm against Sony, the Culture Minister insisted that the government would not interfere with the Information Commissioner’s Office on whether to fine Sony.

"Clearly, as more and more companies move their products online – with more and more customers handing over their details – data protection is going to have to be a number one priority," Vaizey said. "The Information Commission has been given new powers to issue fines where necessary. I know the ICO has been in touch with Sony and clearly this is a huge issue, Sony getting hacked and people’s data being stolen."

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SleakerGamestop articles popping up everywhere about their ludicrous new Credit card offerings at a whopping pre-approval for 26.9% APR07/29/2014 - 10:19pm
Matthew Wilsonhttp://arstechnica.com/tech-policy/2014/07/podcasting-patent-troll-we-tried-to-drop-lawsuit-against-adam-carolla/ the podcasting patent troll scum is trying to turn tail and run.07/29/2014 - 9:50pm
MaskedPixelanteOf course it's improved. At launch, Origin was scanning your entire hard drive, but now it's just scanning your browsing history. If that's not an improvement, I dunno what is!07/29/2014 - 8:59pm
Papa Midnighthttp://www.escapistmagazine.com/articles/view/video-games/columns/experienced-points/12029-Has-EAs-Origin-Service-Improved-Any-Over-the-Last-Two-Years07/29/2014 - 8:25pm
Sora-ChanSo it's just a matter of having better emulation software. If it can be done with a 3DS game, with all the memory and what not it takes up, it can be done with a GBA title through emulation.07/29/2014 - 7:30pm
Sora-ChanOther VC titles for the NES and Gameboy had the same setup where you couldn't access the homescreen without quitting out of the game til a later update when those games were released for the public outside of the founder program.07/29/2014 - 7:28pm
Sora-Chanthe 3DS can, and does, run GBA games, as seen by the founder gifts, which included a number of GBA titles. As for running GBA games and still having access to the home screen, I beleive it's more of the game emulation software needs to be updated.07/29/2014 - 7:27pm
Matthew Wilsonthe 3ds already swaps os's with the original ds. plus I dont think people expect miverse interaction when playing a gba game.07/29/2014 - 6:06pm
MaskedPixelanteBut that's not the issue, the 3DS is perfectly capable of emulating GBA games. The problem is that it doesn't have enough available system resources to run it alongside the 3DS OS, and thus it doesn't have access to stuff like Miiverse and save states.07/29/2014 - 5:45pm
Matthew WilsonI am well aware that it requires more power, but if a GBA emulator could run well on a original psp, than it should work on a 3ds.07/29/2014 - 5:36pm
ZenThe reason the SNES could run Gameboy, or the Gamecube could run GBA was because their adapters included all of the necessary hardware to do it in the respective add-ons. The systems were just conduits for control inputs and video/sound/power.07/29/2014 - 4:51pm
ZenMatthew: Emulation takes more power than people realize to run a game properly. You can make something run on less, but Nintendo...as slow as they are at releasing them..makes them run as close to 100% as possible. Each game has its own emulator for it.07/29/2014 - 4:47pm
Matthew Wilsonkind of hard to believe since the 3ds is atleast as powerful as the gamecube hardware wise.07/29/2014 - 4:27pm
MaskedPixelanteYes, the 3DS has enough power to run 16-bit emulators, but not at the same time it's running the 3DS systems themselves. You could run the games, but you wouldn't get save states or Miiverse.07/29/2014 - 4:04pm
InfophileRunning GBA on 3DS shouldn't be hard. The DS had flashcarts sold for it that added just enough power to emulate GBA and SNES games, so the 3DS should have more than enough natively.07/29/2014 - 3:37pm
MaskedPixelanteIt's a bunch of people whining about boycotting/pirating Trails in the Sky FC because XSEED didn't license the Japanese dub track, which consists of about 10 lines per character.07/29/2014 - 11:27am
Sleaker@MP - devolver Digital issued a twitter statement saying they would replace the NISA pledge.07/29/2014 - 10:57am
E. Zachary KnightIs that a discussion about RIAA member music labels?07/29/2014 - 10:48am
MaskedPixelantehttp://steamcommunity.com/app/251150/discussions/0/43099722329318860/ In this thread: Idiots who don't understand how licensing works.07/29/2014 - 9:20am
MaskedPixelantehttp://www.joystiq.com/2014/07/28/gaymerx-in-dire-straits-after-nis-america-allegedly-backs-out-of/ NISA backs out of GaymerX support, but it seems like the only people crying foul are GaymerX.07/29/2014 - 6:30am
 

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