Submitted by Tony - February 18, 2008 at 11:45 am -0500146.87.6.75
They haven't provided the 2nd option.

I called halifax CS today. They've never heard of this and couldn't help, so there is *no* option to pre-notify them. You have to call after they've bounced the payment, not before. There has been no official statement. The bank are just sitting waiting until hundreds of thousands of WoW accounts get suspended for nonpayment I guess.

Unless you happen to read the register or here you wouldn't know this was happening. That's most of their customers.

Basically they're penny pinching. Can't be bothered telling their customer they're going to do this, and don't have the procedures in place to handle it when they do.

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